Frequently Asked Questions
Everything you need to know about your K-Beauty journey.
Are your products 100% authentic?
Yes, we guarantee that every product sold at K-Beauty Outlet is 100% authentic and sourced directly from authorized distributors and brands in South Korea.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location, and tracking information is provided for every order.
Do you offer international shipping?
Currently, we ship to most major countries worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return request.
Are the expiration dates on Korean products different?
Korean products often feature a 'Manufactured Date' (ì œì¡°) instead of an 'Expiration Date' (까지). Most unopened skincare products are valid for 3 years from the manufacturing date.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.